Privacy Policy

Effective Date: May 15, 2024
Last Updated: May 1, 2026

Welcome to AutoTaskClick (the “Website,” “we,” “us,” or “our”). We provide an admin IPTV panel automation system for resellers (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website autotaskclick.com or use our WordPress plugin, client dashboard, and automation tools.

Please read this privacy policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”).

A. Information You Provide Directly

• Account Information: When you sign up for our free trial or create a reseller account, we collect your name, email address, company name (optional), and password.

• Payment Information: When you purchase paid orders (Starter, Growth, Scale plans), we collect billing details. Note: All credit card and payment transactions are processed by third-party payment gateways (e.g., PayPal, Stripe). We do not store full payment card numbers on our servers.

• IPTV Panel Credentials: To provide automation, you may connect your external IPTV panel to our Service. We collect and store API keys, panel URLs, and login credentials necessary to communicate with your panel. These are encrypted.

• Customer Data (Resellers’ Clients): As part of our automation, we process information about your end customers, including:

  • Name and email address (for delivery of credentials and renewal reminders)

  • Subscription plan details

  • Order history and renewal dates

  • IP address and client area activity logs

B. Information Collected Automatically

When you use our Website, WordPress plugin, or dashboard, we automatically collect:

• Usage Data: Pages visited, time spent, links clicked, and features used (e.g., “Auto-Processed orders,” “Live Activity” feed).

• Device Data: Browser type, operating system, device ID, and screen resolution.

• Log Data: IP address, referral URLs, and timestamps of requests.

• Cookies & Tracking Technologies: We use cookies to remember your login session, analyze traffic, and customize your dashboard experience.

2. How We Use Your Information

We use the information we collect for the following business purposes:

3. How We Share Your Information

We do not sell your personal information. We share information only in the following limited circumstances:

A. Service Providers (Essential for Automation)

We share necessary data with third parties who help us deliver the Service:

• Payment Processors (PayPal, Stripe, Airwallet, Crypto providers): To process payments and split transactions per your plans.

• Cloud Hosting & Database Providers: To store encrypted data and run our automation engine.

• Email Delivery Services: To send automated credentials and renewal reminders to your customers.

B. Your IPTV Panel

Our system communicates directly with the external IPTV panel you connect (e.g., Xtream UI, other panels). We share order details, subscription credentials, and activation commands with your panel as instructed by you.

C. Legal Compliance and Safety

We may disclose your information if required by law, subpoena, or court order, or if we believe disclosure is necessary to:

• Protect the rights, property, or safety of AutoTaskClick, our users, or the public.

• Investigate fraud, disputes, or payment account risks.

D. Business Transfers

If we are acquired, merged, or sold, your information may be transferred to the new owner, subject to the same privacy commitments.

4. Data Security

We take security seriously. We implement measures including:

• Encryption: All sensitive data (IPTV panel credentials, customer lists, API keys) is encrypted both in transit (TLS 1.2/1.3) and at rest (AES-256).

• Access Controls: Only essential personnel have access to production databases, and access is logged and audited.

• Regular Audits: We conduct periodic security reviews and vulnerability scans.

• PCI Compliance: Payment processing is delegated to PCI-DSS compliant partners (Stripe, PayPal). We do not store full card numbers.

However, no method of transmission over the Internet is 100% secure. You use our Service at your own risk.

5. Your Data Retention Policy

We retain your personal information and your customers’ order data for as long as your account is active or as needed to provide the Service.

• Active Resellers: Data is retained to manage renewals, analytics (“Active Subs 1842 +25%”), and order history.

• Deleted Accounts: Upon account deletion, we will delete or anonymize your personal information within 30 days, except where we must retain data for legal obligations (e.g., tax records, unresolved disputes).

• Customer Data (End Users): Your customers’ subscription data is retained until you terminate their subscription or close your reseller account.

6. Your Rights (Depending on Your Location)

Depending on where you live (e.g., GDPR for Europe, CCPA for California), you may have the following rights:

• Right to Access: Request a copy of the personal information we hold about you.

• Right to Correction: Correct inaccurate or incomplete data.

• Right to Deletion: Request deletion of your account and associated data.

• Right to Portability: Receive your data in a structured, machine-readable format.

• Right to Opt-Out of Sale (CCPA): We do not sell personal information, so no opt-out is needed.

To exercise any of these rights, contact us at support@autotaskclick.com. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies to:

• Maintain your logged-in session on the reseller dashboard.

• Remember your preferences (e.g., dashboard layout).

• Analyze aggregate usage (e.g., which features like “Order Management” are most used).

You can disable cookies in your browser settings, but doing so may break dashboard functionality (e.g., you may be logged out frequently).

8. Third-Party Links

Our website or dashboard may contain links to external sites (e.g., payment gateways, WordPress plugin repository). We are not responsible for the privacy practices of those third parties. You should read their privacy policies.

9. Children’s Privacy

Our Service is for IPTV resellers and business owners only. We do not knowingly collect personal information from anyone under the age of 18. If we learn we have collected such data, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your residence, including the United States, where our primary servers are located. When we transfer data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) where required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:

• Posting the new policy on this page with a new “Last Updated” date.

• Sending an email to the address associated with your account (if you have an active subscription or free trial).

Your continued use of the Service after the changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, our data practices, or to exercise your privacy rights, please contact us:

Email: support@autotaskclick.com
Support Form: https://autotaskclick.com/support/
Business Address: 2831 St. Rose Pkwy, Suite 244, Henderson, NV 89052

For IPTV reseller-specific support (setup, billing, technical), please use our main support channel available 7 days a week via your dashboard.

By using AutoTaskClick and our WordPress plugin, you confirm that you have read and understood this Privacy Policy.