Cookies Policy

Effective Date: May 15, 2024
Last Updated: May 1, 2026

1. Introduction

Welcome to AutoTaskClick (“we”, “us”, “our”, “Company”), operated by Autotaskclick LLC. This Cookies Policy explains what cookies are, how we use them on our website (https://autotaskclick.com), our WordPress plugin, and our reseller dashboard (collectively, the “Service”), and how you can control them.

This policy is designed to comply with:

  • EU GDPR (General Data Protection Regulation)

  • ePrivacy Directive (EU Cookie Law)

  • CCPA/CPRA (California Consumer Privacy Act)

  • Nevada Privacy Law (SB 220)

Our business address: 2831 St. Rose Pkwy, Suite 244, Henderson, NV 89052

By using our Service, you consent to the use of cookies as described in this policy, except where you have configured your browser to reject them.


2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to:

  • Make websites work more efficiently

  • Remember your preferences and login status

  • Provide analytics about site usage

  • Enable certain features and functionality

Cookies are not viruses, spyware, or malware. They cannot access your hard drive or collect sensitive personal information unless you provide it voluntarily.

2.1 Types of Cookies We Use

 
 
Cookie TypeDurationDescription
Session CookiesTemporaryDeleted when you close your browser. Used for login sessions and dashboard navigation.
Persistent CookiesFixed period (e.g., 30 days)Remain on your device until they expire or you delete them. Used for “Remember Me” functionality.
First-Party CookiesVariesSet by AutoTaskClick directly. Used for core functionality and analytics.
Third-Party CookiesVariesSet by external services we integrate (e.g., payment gateways, analytics providers).

3. What Cookies Do We Use?

We use the following categories of cookies on our Service:

3.1 Strictly Necessary Cookies (Essential)

These cookies are required for the Service to function properly. You cannot opt out of these cookies because the Service would not work without them.

 
 
Cookie NamePurposeDuration
autotask_sessionMaintains your logged-in session on the reseller dashboardSession
autotask_csrfSecurity cookie to prevent cross-site request forgery attacksSession
wordpress_logged_in_*WordPress authentication cookie for the plugin and dashboardSession
wp_settings_*Stores your dashboard display preferences (e.g., table columns)1 year
cookie_consentRecords your cookie consent preferences6 months

3.2 Functional Cookies

These cookies enhance your experience by remembering your choices and preferences.

 
 
Cookie NamePurposeDuration
autotask_dashboard_layoutRemembers your dashboard layout preferences (widget positions)30 days
autotask_recent_ordersShows your recently viewed orders for quick access7 days
autotask_theme_preferenceRemembers dark/light mode setting (if available)90 days

3.3 Analytics & Performance Cookies

These cookies help us understand how visitors interact with our website and dashboard, allowing us to improve our Service.

 
 
Cookie NamePurposeDuration
_ga (Google Analytics)Distinguishes unique users2 years
_gid (Google Analytics)Distinguishes users24 hours
_gat (Google Analytics)Throttles request rate1 minute
_gcl_au (Google Ads)Conversion tracking for ad campaigns90 days
autotask_eventTracks in-dashboard events (e.g., which features are used)Session

3.4 Marketing & Advertising Cookies

These cookies track your browsing habits to deliver relevant advertisements and measure ad campaign effectiveness.

 
 
Cookie NamePurposeDuration
_fbp (Facebook Pixel)Delivers targeted Facebook/Instagram ads90 days
_gcl_* (Google Ads)Tracks conversions from Google Ads90 days
_uet_* (Bing Ads)Bing advertising tracking90 days
IDE (DoubleClick)Google ad personalization1 year

3.5 Payment Processor Cookies (Third-Party)

When you make a payment or connect a payment gateway, these cookies may be set by our partners:

 
 
ProviderCookie PurposePolicy Link
PayPalAuthentication and fraud preventionhttps://www.paypal.com/webapps/mpp/ua/cookie-full
StripePayment processing and securityhttps://stripe.com/cookies-legacy
AirwallexTransaction processinghttps://www.airwallex.com/cookie-policy

4. Cookies Used in Our WordPress Plugin

Our WordPress plugin sets the following cookies on your WordPress site (your customers’ browsers):

 
 
Cookie NamePurposeDuration
autotask_customer_sessionIdentifies your customer during checkoutSession
autotask_cartStores customer’s selected plan and order detailsSession
autotask_affiliateTracks affiliate referrals (if enabled)30 days

Note: As an IPTV reseller using our plugin, you are responsible for disclosing these cookies to your own customers. We recommend adding a cookie notice to your checkout page.


5. How to Control and Delete Cookies

You have the right to accept, reject, or delete cookies. Here’s how:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

 
 
ActionHow To
Block all cookiesBrowser settings → Privacy → Block cookies
Delete existing cookiesBrowser settings → Clear browsing data → Cookies
Block third-party cookies onlyBrowser settings → Privacy → Block third-party cookies
Incognito/Private modeCookies are deleted when you close the browser

Browser-specific instructions:

5.2 Our Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to:

  • Accept all cookies (full functionality)

  • Reject non-essential cookies (essential cookies only)

  • Customize your preferences (choose which categories to accept)

Your preferences are stored for 6 months. You can change your preferences at any time by clicking the “Cookie Preferences” link in our website footer.

5.3 Opt-Out of Analytics Cookies

You can opt out of Google Analytics tracking by installing the browser add-on available at: https://tools.google.com/dlpage/gaoptout

5.4 Opt-Out of Marketing Cookies

For targeted advertising opt-outs across multiple platforms:


6. Cookie Consent and Legal Basis

6.1 Legal Basis for Using Cookies

 
 
Cookie CategoryLegal BasisConsent Required?
Strictly NecessaryLegitimate interest (GDPR Art. 6(1)(f))No – but must inform user
FunctionalLegitimate interest or consentRecommended to request consent
AnalyticsConsent (GDPR Art. 6(1)(a))Yes – opt-in required in EU
MarketingConsent (GDPR Art. 6(1)(a))Yes – opt-in required in EU

6.2 Your Consent Choices

 
 
RegionRequirementOur Compliance
European Union (GDPR)Opt-in consent for non-essential cookiesCookie banner with explicit opt-in
California (CCPA/CPRA)Opt-out right for sale/share of data“Do Not Sell My Personal Information” link
Nevada (SB 220)Opt-out right for sale of dataIncluded in preferences
United Kingdom (UK GDPR)Same as EU GDPRSame banner applies
Rest of WorldImplied consent or noticeBanner with ability to reject

7. Third-Party Cookies and Services

We use the following third-party services that may place cookies on your device:

 
 
ServicePurposeCookie PolicyOpt-Out Link
Google AnalyticsWebsite analyticsGoogle’s PolicyGA Opt-out
Google AdsAdvertising conversion trackingGoogle’s PolicyAd Settings
Facebook PixelTargeted advertisingFacebook’s PolicyAd Preferences
PayPalPayment processingPayPal’s PolicyN/A (essential for payments)
StripePayment processingStripe’s PolicyN/A (essential for payments)
CloudflareSecurity and performanceCloudflare’s PolicyN/A (essential)

We do not control these third-party cookies. Please review the respective policies for more information.


8. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect:

  • Changes in technology or cookie usage

  • Changes in applicable laws (GDPR, CCPA, etc.)

  • New third-party services or features

 
 
Change TypeNotification Method
Minor updates (typos, clarifications)Updated “Last Updated” date on this page
Material changes (new cookie categories, changed data practices)Email notice to active account holders + website banner notification

Your continued use of the Service after changes constitutes acceptance of the revised Cookies Policy.


9. How “Do Not Track” Signals Are Handled

Some browsers have a “Do Not Track” (DNT) feature that signals your preference not to be tracked across websites.

 
 
Browser DNT SignalOur Response
DNT enabledWe honor DNT signals by disabling analytics and marketing cookies
DNT not enabledStandard cookie practices apply (with consent banner for EU users)

Note: Even with DNT enabled, strictly necessary cookies will still function to ensure the Service works.


10. Cookies and Your Privacy Rights

Our use of cookies may involve the collection of personal information (e.g., IP addresses, unique identifiers). For more information about:

  • What personal information we collect – See our Privacy Policy, Section 1

  • How to access, correct, or delete your data – See Privacy Policy, Section 6

  • California privacy rights – See Privacy Policy, Section 6 (CCPA)

  • GDPR rights (EU users) – See Privacy Policy, Section 6 (GDPR)


11. Contact Information for Cookie-Related Questions

If you have questions about this Cookies Policy or how we use cookies, please contact us:

 
 
MethodDetails
Emailsupport@autotaskclick.com
Legal/Privacy Emaillegal@autotaskclick.com
Support Formhttps://autotaskclick.com/support/
Phone+1 (702) 035 5676
Business AddressAutotaskclick LLC, 2831 St. Rose Pkwy, Suite 244, Henderson, NV 89052

For cookie consent-related issues, please include the subject line: “Cookie Policy Question”


12. Summary of Cookie Categories

For quick reference, here is a summary of all cookie categories used on AutoTaskClick:

 
 
CategoryPurposeCan Be Disabled?Effect of Disabling
Strictly NecessaryCore functionality, login, securityNoWebsite will not work
FunctionalRemember preferences, dashboard layoutYesSome features may not work as expected
AnalyticsImprove website performanceYesNo impact on core functionality
MarketingTargeted advertisingYesAds may be less relevant
Payment ProcessorsProcess transactionsNo (during payment)Cannot complete purchases

13. Acknowledgment

By using AutoTaskClick, you acknowledge that you have read, understood, and agree to this Cookies Policy.

You understand that:

  • Strictly necessary cookies are required for the Service to function

  • Non-essential cookies require your consent (in applicable jurisdictions)

  • You can control cookies through browser settings or our consent banner

  • Disabling certain cookies may affect your user experience


Thank you for taking the time to understand how we use cookies.